The impact of service quality on business commitment in contract manufacturing services: an exploratory study of F&B industry in Malaysia
Universiti Teknologi MARA พ.ศ. 2563
The Influence of Facility and Service Quality towards Customer Satisfaction and Its Impact on Customer Loyalty in Borobudur Hotel in Jakarta
พ.ศ. 2560
THE EFFECT OF TRUST AND SERVICE QUALITY TOWARD PATIENT SATISFACTION WITH CUSTOMER VALUE AS INTERVENING VARIABLE
พ.ศ. 2559
The mediating role of customer satisfaction in customer retention model: A case of local automobile brands in Malaysia
พ.ศ. 2559
CUSTOMER RELIGIOUS COMMITMENT ON CUSTOMER SATISFACTION AND LOYALTY OF ISLAMIC BANKS IN EAST JAVA
พ.ศ. 2558
The mediating effects of value on service quality-satisfaction relationship in Malaysian tourism industry
พ.ศ. 2560
The Effect of Service Quality to Customer Satisfaction by Using Internet Banking Service in Jambi
พ.ศ. 2559
THE INFLUENCE OF SERVICE QUALITY TOWARD CUSTOMER LOYALTY: A CASE STUDY AT ALFAMART ABDURAHMAN SALEH BANDUNG
พ.ศ. 2559
Service quality and the mediating effect of corporate image on the relationship between customer satisfaction and customer loyalty in the malaysian hotel industry
พ.ศ. 2556
Impact of Service Quality Performance on Customer Satisfaction : a Case Study of Vietnam s Five Star Hotel