The Impact of Internet Banking Service Quality on Customers Satisfaction : A Case study of Industrial and Commercial Bank of China in KunMing, The People s Republic of China
มหาวิทยาลัยอัสสัมชัญ พ.ศ. 2557
Empirical evidence on mobile banking service quality and its effect on customer satisfaction in Thailand
มหาวิทยาลัยขอนแก่น พ.ศ. 2559
Impact of ATM Service on Customer Perception and Satisfaction of Indian Banks
พ.ศ. 2558
Impact of E-Service Quality and Customer Value on Customer Satisfaction in LocalBrand
พ.ศ. 2561
Impact of E-Service Quality on Customer Satisfaction and Loyalty Empirical Study in India Online Business
พ.ศ. 2560
The impact of service quality on Malaysian muslim islamic bank customers: Satisfaction, loyalty and retention
พ.ศ. 2559
The impact of service quality on customer satisfaction and customer loyalty: An empirical study on islamic banks in Bahrain
พ.ศ. 2559
Service quality perception and its impact on customer satisfaction in islamic banks of Malaysia
พ.ศ. 2562
The dimension of service quality and its impact on customer satisfaction, trust, and loyalty: A case of Malaysian banks
พ.ศ. 2558
A DEVELOPING MODEL OF RELATIONSHIP AMONG SERVICE QUALITY, CONSUMER SATISFACTION, LOYALTY AND WORD OF MOUTH IN ISLAMIC BANKING