Service quality perception and its impact on customer satisfaction in islamic banks of Malaysia
พ.ศ. 2562
The impact of service quality on customer satisfaction and customer loyalty: An empirical study on islamic banks in Bahrain
พ.ศ. 2559
Islamic Bank Service Quality and It’s Impact on Indonesian Customers’ Satisfaction and Loyalty
พ.ศ. 2561
The dimension of service quality and its impact on customer satisfaction, trust, and loyalty: A case of Malaysian banks
พ.ศ. 2558
The loyalty of Muslim customers on the Indonesian Islamic banks: the role of corporate image, satisfaction, and trust
พ.ศ. 2561
The Linkages Effect of Service Quality, Customer Satisfaction and Customer Loyalty of Automobile Financing within the Malaysia Islamic Banking Industry
Universiti Malaysia Terengganu พ.ศ. 2562
Functional service quality satisfaction of islamic and conventional credit card users in Malaysia
พ.ศ. 2557
A DEVELOPING MODEL OF RELATIONSHIP AMONG SERVICE QUALITY, CONSUMER SATISFACTION, LOYALTY AND WORD OF MOUTH IN ISLAMIC BANKING
พ.ศ. 2558
Islamic banks Service Innovation Quality: conceptual model
พ.ศ. 2559
Attributes of islamic bank service quality: A survey to map metropolitan customer satisfaction