The impact of service quality on Malaysian muslim islamic bank customers: Satisfaction, loyalty and retention
พ.ศ. 2559
Islamic Bank Service Quality and It’s Impact on Indonesian Customers’ Satisfaction and Loyalty
พ.ศ. 2561
Service quality perception and its impact on customer satisfaction in islamic banks of Malaysia
พ.ศ. 2562
The Linkages Effect of Service Quality, Customer Satisfaction and Customer Loyalty of Automobile Financing within the Malaysia Islamic Banking Industry
Universiti Malaysia Terengganu พ.ศ. 2562
The dimension of service quality and its impact on customer satisfaction, trust, and loyalty: A case of Malaysian banks
พ.ศ. 2558
The Influence of Facility and Service Quality towards Customer Satisfaction and Its Impact on Customer Loyalty in Borobudur Hotel in Jakarta
พ.ศ. 2560
A DEVELOPING MODEL OF RELATIONSHIP AMONG SERVICE QUALITY, CONSUMER SATISFACTION, LOYALTY AND WORD OF MOUTH IN ISLAMIC BANKING
พ.ศ. 2558
The loyalty of Muslim customers on the Indonesian Islamic banks: the role of corporate image, satisfaction, and trust
พ.ศ. 2561
Impact of E-Service Quality on Customer Satisfaction and Loyalty Empirical Study in India Online Business
พ.ศ. 2560
Empirical evidence on mobile banking service quality and its effect on customer satisfaction in Thailand