Measurement and Evaluation of E-service Quality Dimension on Customer Satisfaction and Brand Loyalty towards Online Travel Agency
มหาวิทยาลัยอัสสัมชัญ พ.ศ. 2560
THE EFFECT OF PERCEIVED VALUE, TECHNOLOGY ACCEPTANCE, AND E-SERVICE QUALITY ON CUSTOMER SATISFACTION AND SERVICE LOYALTY FOR INSTANT MESSAGE PROVIDERS BUSINESS
ภูษิต วงศ์หล่อสายชล พ.ศ. 2558
Impact of E-Service Quality and Customer Value on Customer Satisfaction in LocalBrand
พ.ศ. 2561
The roles of e-tailer quality as antecedent of e-satisfaction and its impact on customer attitudinal loyalty creation
พ.ศ. 2561
The effects of technology acceptance factors on customer e-loyalty and e-satisfaction in Malaysia
Universiti Sains Malaysia พ.ศ. 2557
Determinants of satisfaction, trust, and loyalty of Indonesian e-commerce customer
พ.ศ. 2559
The influence of website characteristics on customer satisfaction and E-WOM in Indonesia
Universitas Gadjah Mada พ.ศ. 2563
Factors Affecting Customer SatisFection and Trust in an E-commerce setting : a Case Study of Muachung.vn in Vietnam