The Linkages Effect of Service Quality, Customer Satisfaction and Customer Loyalty of Automobile Financing within the Malaysia Islamic Banking Industry
The impact of service quality on Malaysian muslim islamic bank customers: Satisfaction, loyalty and retention
พ.ศ. 2559
The impact of service quality on customer satisfaction and customer loyalty: An empirical study on islamic banks in Bahrain
พ.ศ. 2559
The loyalty of Muslim customers on the Indonesian Islamic banks: the role of corporate image, satisfaction, and trust
พ.ศ. 2561
Service quality perception and its impact on customer satisfaction in islamic banks of Malaysia
พ.ศ. 2562
Islamic Bank Service Quality and It’s Impact on Indonesian Customers’ Satisfaction and Loyalty
พ.ศ. 2561
A DEVELOPING MODEL OF RELATIONSHIP AMONG SERVICE QUALITY, CONSUMER SATISFACTION, LOYALTY AND WORD OF MOUTH IN ISLAMIC BANKING
พ.ศ. 2558
Service quality and the mediating effect of corporate image on the relationship between customer satisfaction and customer loyalty in the malaysian hotel industry
พ.ศ. 2556
The dimension of service quality and its impact on customer satisfaction, trust, and loyalty: A case of Malaysian banks
พ.ศ. 2558
Functional service quality satisfaction of islamic and conventional credit card users in Malaysia
พ.ศ. 2557
Trust and loyalty among islamic and conventional bank customers in Malaysia