Empirical evidence on mobile banking service quality and its effect on customer satisfaction in Thailand
มหาวิทยาลัยขอนแก่น พ.ศ. 2559
Service quality perception and its impact on customer satisfaction in islamic banks of Malaysia
พ.ศ. 2562
The Effect of Service Quality to Customer Satisfaction by Using Internet Banking Service in Jambi
พ.ศ. 2559
The impact of service quality on Malaysian muslim islamic bank customers: Satisfaction, loyalty and retention
พ.ศ. 2559
Impact of self service technology quality on customer satisfaction: A case of retail banks in Western Province in Sri Lanka
พ.ศ. 2558
The dimension of service quality and its impact on customer satisfaction, trust, and loyalty: A case of Malaysian banks
พ.ศ. 2558
The Impact of Internet Banking Service Quality on Customers Satisfaction : A Case study of Industrial and Commercial Bank of China in KunMing, The People s Republic of China
มหาวิทยาลัยอัสสัมชัญ พ.ศ. 2557
Service quality of Indian banks: A fuzzy inference system approach
พ.ศ. 2558
Impact of E-Service Quality on Customer Satisfaction and Loyalty Empirical Study in India Online Business
พ.ศ. 2560
The impact of service quality on customer satisfaction and customer loyalty: An empirical study on islamic banks in Bahrain