The Influence of Brand Image, Service Quality and Guest Satisfaction on Guest Loyalty
พ.ศ. 2561
Measuring Service Quality in The Context of Higher Education in Vietnam
พ.ศ. 2556
Service quality and the mediating effect of corporate image on the relationship between customer satisfaction and customer loyalty in the malaysian hotel industry
พ.ศ. 2556
The dimension of service quality and its impact on customer satisfaction, trust, and loyalty: A case of Malaysian banks
พ.ศ. 2558
AIRLINE SERVICE PERFORMANCE AND SERVICESCAPE AND THEIR INFLUENCES ON CUSTOMER SATISFACTION
มหาวิทยาลัยมหิดล พ.ศ. 2559
The Relationship Between Website Quality and E-Satisfaction: A Case Study of Four- and Five-Starred Hotels in H?i An City of Qu?ng Nam Province
พ.ศ. 2556
The Impact of Internet Banking Service Quality on Customers Satisfaction : A Case study of Industrial and Commercial Bank of China in KunMing, The People s Republic of China
มหาวิทยาลัยอัสสัมชัญ พ.ศ. 2557
THE EFFECT OF TRUST AND SERVICE QUALITY TOWARD PATIENT SATISFACTION WITH CUSTOMER VALUE AS INTERVENING VARIABLE
พ.ศ. 2559
Relations between Service Quality Overall Satisfaction and WordofMouth in Hotel Industry