The Impact of Internet Banking Service Quality on Customers Satisfaction : A Case study of Industrial and Commercial Bank of China in KunMing, The People s Republic of China
มหาวิทยาลัยอัสสัมชัญ พ.ศ. 2557
Impact of Service Quality Performance on Customer Satisfaction : a Case Study of Vietnam s Five Star Hotel
พ.ศ. 2557
The Relationship among Website Quality, Consumer Satisfaction, and Loyalty in Vietnamese Banking Sector
พ.ศ. 2558
Impact of E-Service Quality and Customer Value on Customer Satisfaction in LocalBrand
พ.ศ. 2561
Impact of E-Service Quality on Customer Satisfaction and Loyalty Empirical Study in India Online Business
พ.ศ. 2560
Factors Affecting Customer SatisFection and Trust in an E-commerce setting : a Case Study of Muachung.vn in Vietnam
พ.ศ. 2557
Analysis of factors affecting the website quality based on WebQual approach (study case: XYZ University)
พ.ศ. 2560
The influence of website characteristics on customer satisfaction and E-WOM in Indonesia
Universitas Gadjah Mada พ.ศ. 2563
The Influence of Website Quality on Online Purchase Intentions on Agoda.Com with E-Trust as a Mediator