The Influence of Facility and Service Quality towards Customer Satisfaction and Its Impact on Customer Loyalty in Borobudur Hotel in Jakarta
พ.ศ. 2560
The impact of service quality on customer satisfaction and customer loyalty: An empirical study on islamic banks in Bahrain
พ.ศ. 2559
Impact of E-Service Quality on Customer Satisfaction and Loyalty Empirical Study in India Online Business
พ.ศ. 2560
Service quality and the mediating effect of corporate image on the relationship between customer satisfaction and customer loyalty in the malaysian hotel industry
พ.ศ. 2556
CUSTOMERS’ PERCEPTIONS OF SERVICE QUALITY DIMENSIONS IN THE INDONESIAN BANKING INDUSTRY: AN EMPIRICAL STUDY
พ.ศ. 2558
The dimension of service quality and its impact on customer satisfaction, trust, and loyalty: A case of Malaysian banks
พ.ศ. 2558
The Importance of Service Quality in Building Customer Satisfaction and Loyalty in the Service Industry (Case Study of Hunky Dory Barbershop)
Institut Pertanian Bogor พ.ศ. 2563
THE EFFECT OF SERVICE QUALITY ON CUSTOMER LOYALTY OF GENERATION Y – AN EMPIRICAL INVESTIGATION ON SUPERSTORES IN BANGLADESH
Universiti Utara Malaysia พ.ศ. 2561
AN INVESTIGATION OF RELATIONSHIPS AMONG SERVICE QUALITY, CUSTOMER SATISFACTION, AND CUSTOMER LOYALTY IN BANKING SECTOR IN VIENTIANE, LAOS