THE EFFECT OF PERCEIVED VALUE, TECHNOLOGY ACCEPTANCE, AND E-SERVICE QUALITY ON CUSTOMER SATISFACTION AND SERVICE LOYALTY FOR INSTANT MESSAGE PROVIDERS BUSINESS
Impact of Service Quality Performance on Customer Satisfaction : a Case Study of Vietnam s Five Star Hotel
พ.ศ. 2557
Effects of Product Quality, Service Quality and Price Fairness on Customer Engagement and Customer Loyalty
มหาวิทยาลัยอัสสัมชัญ พ.ศ. 2562
MODEL OF RELATIONSHIPS AMONG MARKETING PUBLIC RELATIONS, SERVICE QUALITY AND ATTITUDE TOWARD BRAND
พ.ศ. 2561
Investigating the effects of consumer innovativeness, service quality and service switching costs on service loyalty in the mobile phone service context
Universiti Teknologi Malaysia พ.ศ. 2559
The Influence of Brand Image, Service Quality and Guest Satisfaction on Guest Loyalty
พ.ศ. 2561
Service quality: Mediating role in servicesape and word-of-mouth