THE EFFECT OF PERCEIVED VALUE, TECHNOLOGY ACCEPTANCE, AND E-SERVICE QUALITY ON CUSTOMER SATISFACTION AND SERVICE LOYALTY FOR INSTANT MESSAGE PROVIDERS BUSINESS
Investigating the effects of consumer innovativeness, service quality and service switching costs on service loyalty in the mobile phone service context
Universiti Teknologi Malaysia พ.ศ. 2559
The Effect of Service Quality Perception on Two Key Manifestations of Attitudinal Loyalty
พ.ศ. 2561
Effects of Product Quality, Service Quality and Price Fairness on Customer Engagement and Customer Loyalty
มหาวิทยาลัยอัสสัมชัญ พ.ศ. 2562
THE EFFECT OF SERVICE QUALITY AND BRAND IMAGE ON LOYALTY WITH PERCEPTION OF VALUE AS A MEDIATION VARIABLE
พ.ศ. 2561
Enhancing E-Service Quality of Airline Industry: an Empirical Study in Customers of Low Cost Airline
มหาวิทยาลัยเทคโนโลยีราชมงคลสุวรรณภูมิ พ.ศ. 2562
THE EFFECT OF TRUST AND SERVICE QUALITY TOWARD PATIENT SATISFACTION WITH CUSTOMER VALUE AS INTERVENING VARIABLE