The Moderator Effects of Switching Costs and Customer Expertise in the SatisfactionRepurchase Intention Relationship for Mobile Telecommunication Services
Investigating the effects of consumer innovativeness, service quality and service switching costs on service loyalty in the mobile phone service context
Factors influencing behavioral intentions of television homeshopping with moderating effect of consumer satisfaction
พ.ศ. 2559
Perceived justice and perceived loss influence toward customer satisfaction in service recovery: The impact on trust and switching intention
พ.ศ. 2561
The effect of website design quality and service quality on repurchase intention in the E-commerce industry: A cross-continental analysis
พ.ศ. 2562
Effect of Customer Value and Experiential Marketing to Customer Loyalty with Customer Satisfaction as Intervening Variable
พ.ศ. 2563
MOBILE PAYMENT SERVICES ADOPTION: AN EMPIRICAL INVESTIGATION OF THE EFFECTS OF CUSTOMER PERCEIVED VALUE AND CUSTOMER SATISFACTION ON ADOPTION INTENTION
มหาวิทยาลัยมหิดล พ.ศ. 2561
The Effect of Trust Towards Online Repurchase Intention with Perceived Usefulness As An Intervening Variable: A Study on KASKUS Marketplace Customers
THE EFFECT OF PERCEIVED VALUE, TECHNOLOGY ACCEPTANCE, AND E-SERVICE QUALITY ON CUSTOMER SATISFACTION AND SERVICE LOYALTY FOR INSTANT MESSAGE PROVIDERS BUSINESS