The mediating effects of value on service quality-satisfaction relationship in Malaysian tourism industry
พ.ศ. 2560
A Study of the Interrelationships Among Service Recovery, Relationship Quality, and Brand Image in Higher Education Industries
พ.ศ. 2556
Service quality and the mediating effect of corporate image on the relationship between customer satisfaction and customer loyalty in the malaysian hotel industry
พ.ศ. 2556
MODEL OF RELATIONSHIPS AMONG MARKETING PUBLIC RELATIONS, SERVICE QUALITY AND ATTITUDE TOWARD BRAND
พ.ศ. 2561
The effect of social media marketing on luxury brand customer equity among young adults
Universitas Indonesia พ.ศ. 2560
The Mediating Role of Perceived Value on the Relationship between Service Quality and Loyalty: The Private Banking Case in Myanmar
พ.ศ. 2563
The effect of marketing mix toward brand equity at higher education institutions: A case study in binus online learning Jakarta
พ.ศ. 2562
Influence of extrinsic value on customer participation in value co-creation behaviour: Empirical investigation using SEM approach
พ.ศ. 2559
The mediating role of customer satisfaction in customer retention model: A case of local automobile brands in Malaysia
พ.ศ. 2559
Impact of service quality on satisfaction and recommendation intention: Focusing on Chinese university students in Korea