บทความวิจัยพ.ศ. 2561
A POSITIVE MINDSET IN THE SERVICE INDUSTRY TOWARDS ENHANCING EMPLOYEES’ COMPETENCIES, CONFIDENCE, PERFORMANCE, ENGLISH PROFICIENCY AND CUSTOMER DELIGHT: A CASE STUDY OF THE MONTIEN RIVERSIDE HOTEL BANGKOK
พ.ศ. 2561
คำสำคัญ
PerformanceCompetenciesConfidenceEnglish proficiencyAppreciative Inquiry (AI) concept and processcustomer delight