THE EFFECT OF PERCEIVED VALUE, TECHNOLOGY ACCEPTANCE, AND E-SERVICE QUALITY ON CUSTOMER SATISFACTION AND SERVICE LOYALTY FOR INSTANT MESSAGE PROVIDERS BUSINESS
ภูษิต วงศ์หล่อสายชล พ.ศ. 2558
The effects of technology acceptance factors on customer e-loyalty and e-satisfaction in Malaysia
Universiti Sains Malaysia พ.ศ. 2557
Determinants of satisfaction, trust, and loyalty of Indonesian e-commerce customer
พ.ศ. 2559
The effect of E-WOM and structural assurances mediated by Guanxi towards customer behavioral loyalty
พ.ศ. 2562
Does E-Marketing Mix Influence Brand Loyalty and Popularity of E-Commerce Websites?
พ.ศ. 2562
THE RELATIONSHIP OF TRUST, SATISFACTION AND COMMITMENT TOWARDS LOYALTY