Factors influencing visitors’ evaluation of service quality in Giant Panda Conservation Centre (GPCC), Zoo Negara
Universiti Putra Malaysia พ.ศ. 2561
The impact of service quality on customer satisfaction and customer loyalty: An empirical study on islamic banks in Bahrain
พ.ศ. 2559
IBBA Students Perception on Service Quality Towards Satisfaction : An Application of SERVPERF in the Service of the Faculty of Management Science, Ubon Ratchathani University
มหาวิทยาลัยราชธานี พ.ศ. 2558
Assessing technical and functional features of office buildings and their effects on satisfaction and loyalty
Universiti Putra Malaysia พ.ศ. 2557
Measuring Service Quality in The Context of Higher Education in Vietnam