บทความวิจัยพ.ศ. 2559
Role of Consumption Emotions Mediate Perceived Service Fairness to the Service Satisfaction and Its Impact on Customers’ Behavioral Intentions
พ.ศ. 2559
คำสำคัญ
Customer SatisfactionBehavioral Intentionkepuasan pelangganPerceived FairnessIntensi Perilakuconsumer emotionsemosi konsumenkeadilan yang dirasakan