Effects of Product Quality, Service Quality and Price Fairness on Customer Engagement and Customer Loyalty
มหาวิทยาลัยอัสสัมชัญ พ.ศ. 2562
The Rational Factors of Perceived Quality and Perceived Value as the Drivers of Customer Satisfaction and Brand Loyalty
พ.ศ. 2562
Factors influencing customer satisfaction and loyalty to internationally branded clothes
Universiti Putra Malaysia พ.ศ. 2556
Developing and examining a model of perceived quality, perceived value and perceived risk affecting customer loyalty of environmentally-friendly electronic products
พ.ศ. 2559
The Relationship between Customer Experience Values and Customer Loyalty in Virtual Brand Community